📨  100+ Useful Business Email Phrases

Opening Lines

Being social

• I hope you had a good weekend.

• I hope you had a great trip.

• Hope you had a nice break.

• I hope you are well.

• I hope all is well.

• Hope you're enjoying your holiday.

• I hope this email finds you well.

• I hope you enjoyed the event.

• I'm glad we had a chance to chat at the convention.

• It was great to see you on Thursday.

• It was a pleasure to meet you yesterday.

Reason of the email

• Following our conversation,...

• I am writing to you about our last meeting/your presentation yesterday/our next event.

• I am writing to you with regards to/regarding/concerning/in connection with...

• I am writing to ask/enquire/let you know/confirm/check/invite you to/to update you on/ask for a favor...

• I am writing you to follow up on...

• I am contacting you to inform...

• I am reaching out because...

• This is just a quick note to...

• This is just a quick reminder...

• I wanted to let you know that...

• Might I take a moment of your time to... (very formal)

• It's [Your Name] from [Your Company].

• This email is just to let you know that...

• My name is [name]. I received your contact information from [insert name of the person who gave you the email address]. I am writing to request/to inquire… (here you state your purpose – see additional options above).

• My name is [name]. I noted your contact information on your company’s website. I am writing in reference to…

• My name is [name] and I was given your contact details by [friends name].

Replying

• I just got your request for...

• I just read your email about...

• As we discussed, I would like to send you...

• Thank you for your email about...

• Thanks for your email this morning/yesterday/on Wednesday/last month...

• Thanks for your feedback on/your invitation/your suggestion

• Thanks for sending/asking about/attending

• Thanks for your quick reply.

• Thanks for getting back to me so quickly.

• Thank you for reaching out (to me).

Apologizing

• Sorry for my late reply.

• Sorry it took me so long to get back to you.

• I apologize for the late response.

• Sorry it’s been so long since my last email.

• I was sorry to hear about...

• Please accept our apologies for any inconvenience caused.

Body Lines

Attachments and information

• I’ve attached…

• Please find [file] attached.

• I'm enclosing [file].

• Please see the information below for more details about...

• The parts in bold/in red/in blue are my comments/are the changes we made.

• Here's the document that you asked for,

• I’ve attached [file] for your review.

• I'm sending you [file] as a pdf file.

• The attached file contains...

• Could you please sign the attached form and send it back to us by [date]?

• Here’s the [document] we discussed.

• [file] is attached.

• Please take a look at the attached file.

• Take a look at the [file] I've attached to this email.

• I've attached [file].

• More information is available at ok.wiki.

• Please note that...

Requests and inquiries

• Could you please...?

• Could you possibly tell me...?

• Can you please fill out this form?

• I'd really appreciate it if you could...

• I'd be very grateful if you could...

• It would be very helpful if you could send us/me...

• I was wondering if you could/if you would be able to...

• If possible, I'd like to know (more) about...

• Please find my two main questions below.

Asking for clarifications

• I didn't/don't fully understand [something]. Could you please explain that again?

• I didn't quite get your point about [something]. Could you be more specific?

• Could you repeat what you said about...?

• Could you give us some more details on...?

• If you could please shed some light on this topic, I would really appreciate it.

• Could you please clarify [something]?

• Could you please clarify when you would like us to finish this?

• When exactly are you expecting to have this feature?

• Here are the details on...

• Could you please clarify what you would like us to do about...?

• If I understood you correctly, you would like me to...

• What exactly do you mean by [something]?

• Could you explain what you mean by [something]?

• In other words, would you like us to...

Sharing information

• Thank you for letting me know.

• Thank you for the heads up.

• Thank you for the notice.

• Please note...

• Quick reminder...

• Just a quick/friendly reminder that...

• Thank you for sharing.

• I'd like to inform you that...

• Just a quick heads up -

• Thanks for keeping me in the loop.

• Please keep me informed/posted/updated/in the loop.

Getting and giving approval

• Please let me know if this is OK with you.

• What are your thoughts (on this)?

• What do you think?

• Please let me know what you think.

• We just need the thumbs up/the green light. (=we're waiting for approval)

• You (totally) have the green light!

• He approved of it, so you can go ahead with the project.

Scheduling

• I'd like to schedule a meeting on [day] if you are available/free then.

• I am available on [day], if that's convenient for you.

• Would you be available on [day]? If so, I'll send you an invite shortly.

• Can you make it on [day]? If so, I'll book accordingly.

• I'm afraid I can't make it on [day]. How about...?

• (Due to...) I'm afraid we need to reschedule/delay/postpone/put back/cancel/call off/move/rearrange our meeting.

• We are sorry to inform you that the interview/meeting scheduled for [day] will have to be rescheduled.

• Please let me know a day/time that works best for you, happy to stick to your schedule

Giving bad news

• Unfortunately, ...

• Unfortunately, we cannot/we are unable to ...

• I'm afraid it will not be possible to...

• Unfortunately, I have to tell you that...

• I'm afraid that we can't...

• We regret to inform you that...

• I regret to inform you that (due to...) ...

• After careful consideration we have decided (not) to ...

• Due to [reason], it won't be possible to...

• It's against company policy to...

• I tried my best, but...

• Despite my best efforts, ...

• I can't see how...

• I'm sorry but it's out of my hands.

• I'm afraid I won't be able to...

• I'm sorry to tell you that...

Closing Lines

When something is expected

• Looking forward to hearing from you soon.

• I look forward to hearing from you soon.

• Please let me know if this works/if you are available/if that sounds good/if you can/if you can help/if you need to reschedule...

• I look forward to seeing/meeting you.

• See you on Thursday/next week.

• Thanks.

• Thank you in advance.

• Thank you for everything.

• Cheers.

• Any feedback you can give me on this would be greatly/highly/much appreciated.

• If you could have it ready by tomorrow/the end of next week, I would really appreciate it.

• I would appreciate your help in this matter.

Offering help or information

• I hope you find this helpful.

• I hope it's clearer now.

• I hope that answers all your questions.

• If we can be of any further assistance, please let us know.

• Let me know if you need any help.

• For further details...

• If you have any (more) questions (about)...

• In the meantime, if you need any more information,

• I you need more information/more info/further information,

• I know that's a lot to take in, so let me know if anything I've said doesn't make sense.

• ... please do not hesitate to contact me.

• ... please feel free to contact me/to get in touch.

• ... please let me know.

• ... drop me an email/drop me a line.

Apologizing

• Thanks you for your understanding/for your patience.

• Thanks again for your understanding/for your patience.

• Once again, please accept our apologies for any inconvenience caused/for the inconvenience caused/for the delay/for the misunderstanding.

• I hope this is okay with you.

• I really hope we can find a solution soon.

• I hope you can understand.

• Sorry I couldn't be of more help.

Closing greetings

• Best regards,

• All the best,

• Best wishes,

• Cheers,

• Have a great weekend!

• Have a wonderful day!